Blush Bali, Jl. Raya Kerobokan, Kerobokan Kaja, Kuta Utara, Bali — for the website blushbali.com and the Blush Bali app. Last updated 15 October 2026.
When you book or create an account: your name, phone number and (if you give it) email address; your bookings and visits, what you paid, your loyalty points, vouchers and referrals; reviews you write; and, only if you request a membership, a photo of yourself so staff can recognise the member at the desk. If you message us on WhatsApp we keep that conversation. We do not collect your location, contacts, photos or anything else on your phone. If you book a home visit, the address you give us for it. If you book a massage, the short health and comfort notes you fill in before the treatment (for example an injury to avoid, or that you are pregnant) so the therapist can work safely; these are only ever seen by the therapist and are removed when you delete your account.
To take and manage your bookings, confirm and remind you of appointments, run your account, points, vouchers and membership, answer your messages, and keep the salon's books. We send offers on WhatsApp only if you have said yes to them, and you can switch them off at any time in your account.
We do not sell your information. It is only passed to the services that make the system work: our hosting provider (where the booking system runs), our email service (for confirmations and password resets), Twilio (for WhatsApp messages) and, if you allow notifications, Google or Apple to deliver them. They may process it outside Indonesia and may only use it to provide that service to us. If you add your loyalty card to Google Wallet, your name, client number, points and membership level are sent to Google to build that card.
We count visits to the website with our own cookie, which holds a random number and nothing that identifies you. The booking page uses Google Ads conversion tracking to see whether our ads lead to bookings; Google's own privacy policy applies to that.
For as long as you have an account or keep visiting us. Records of paid visits are kept for as long as the law requires us to keep business records, even after an account is deleted, but without your name on them.
You can see and change your details in My Account, and ask us for a copy of what we hold. You can delete your account yourself in the app or on the website (My Account → Settings → Delete my account), or ask us to do it — see blushbali.com/book/delete-account.
Your password is stored encrypted, the website only works over a secure connection, and only salon staff who need it can see your details.
Accounts are for adults. A child's appointment should be booked by a parent or guardian.
Questions about your information: info@blushbali.com or WhatsApp +62 822 6477 7871. We may update this policy; the current version is always on this page.
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